Focusing on the customer.

Thinking and acting in the customer’s interests, showing commitment and responsibility, offering know-how and close cooperation. These are the key requirements for an effective partnership that meets the customer’s needs – and exactly what our Customer Service Centers in the Europe/Middle East/Africa, Latin America, NAFTA and AsiaPacific regions provide.

In concrete terms this means bringing together the many different information streams involved – from order acceptance through shipping arrangements to delivery – so that our customers can access all the information they need quickly and reliably from a single source.

To reach your contacts in the Customer Service Centers, select your region via the lefthand navigation.